Privacy Policy
Effective date: 22nd July 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website or use our services.
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect personal information including:
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Your name, email address, and phone number when you contact us or book a session.
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Information you provide when making an enquiry or booking a session
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Health or personal information you choose to share within your session
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Basic website usage data (such as cookies and analytics) to improve the website.
2. How We Use Your Information
We use your information to:
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Respond to your enquiries.
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Manage appointments and communicate with you.
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Improve our services and website.
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Meet legal or professional obligations where required.
We only collect and use personal data where we have a lawful basis to do so. Where we process health-related information, we do so with your explicit consent or where otherwise permitted by law.
3. Confidentiality
Any personal information you share prior to or within your one-to-one sessions is treated with care and confidentiality, except where disclosure is required by law or necessary to protect your safety or the safety of others.
4. How We Store and Protect Your Information
Client information is stored securely and is only accessed by those who need it to provide services. We retain information only for as long as necessary and in line with applicable legal and professional requirements.
5. Data Security
We take appropriate steps to keep your personal information secure and protect it from unauthorised access, loss, or misuse. However, no method of online transmission or storage is completely secure.
6. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except where required by law.
7. Cookies
Our website may use cookies and analytics to improve your browsing experience and understand how visitors use the site. You can control or disable cookies through your browser settings.
8. Your Rights
Under UK data protection law, you have the right to:
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Request access to the personal information we hold about you
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Ask us to correct inaccurate information
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Request deletion of your information where appropriate
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Withdraw consent where processing is based on consent
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Object to or restrict certain types of processing
To exercise these rights, please contact us using the details below.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Lyme Light
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10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
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11. Disclaimer
By using this website and submitting a contact form, you agree to this Privacy Policy.